Privacy Policy

Effective Date: 10/08/2024
Thank you for visiting Switchback Chiropractic's website ("Site"). We respect your privacy and are committed to protecting the personal information you share with us.

 

This Privacy Policy outlines how we collect, use, and protect your information.

1. Information We Collect

We may collect the following types of information when you visit our website:
- Personal Information: Such as your name, email address, phone number, and any other information you submit through contact forms, appointment request forms, or newsletter sign-ups.
- Health Information: If you use online forms to submit health-related information, it may be protected under HIPAA.
- Usage Data: We may collect non-identifiable information about your device, browser, and activity on our Site (such as IP address, pages visited, time on site) through cookies and analytics tools.

2. How We Use Your Information
We use your information to:
- Respond to your inquiries or appointment requests
- Provide chiropractic services or administrative support
- Improve our website and patient experience
- Send occasional practice updates or newsletters (if you opt in)

3. How We Share Your Information
We do not sell or rent your personal information. We may share your information in the following situations:
- With trusted service providers who help operate our website or business, under confidentiality agreements
- As required by law, including for HIPAA compliance, court orders, or legal investigations
- In emergencies, to protect your safety or the safety of others

4. HIPAA Notice
If you submit health-related information through our website, we treat that data as Protected Health Information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA). We have administrative, physical, and technical safeguards in place to protect your PHI.

Please see our Notice of Privacy Practices at https://www.switchbackchironj.com/notice-of-privacy-practices for more
information on your rights under HIPAA.

5. Cookies and Tracking Technologies
Our Site may use cookies or similar technologies to enhance your browsing experience and collect analytics data. You can adjust your browser settings to disable cookies, though this may affect how the site functions.

6. Your Choices
You have the right to:
- Access or correct your personal information
- Request that we delete your information (subject to legal requirements)
- Opt out of marketing communications at any time

7. Data Security
We take reasonable steps to protect your information from unauthorized access, loss, or misuse. However, no system is 100% secure, so we encourage you not to submit highly sensitive information online.

8. Third-Party Links
Our website may contain links to third-party websites (e.g., online scheduling tools, social media). We are not responsible for the privacy practices of those sites.

9. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect information from minors without parental consent.

10. Changes to This Policy
We may update this Privacy Policy periodically. When we do, we'll revise the "Effective Date" at the top. We encourage you to review this page regularly.

11. Appointment Scheduling via ChiroHD
Our website utilizes ChiroHD, a third-party scheduling platform, to facilitate online appointment bookings. When you schedule an appointment through our site, you may be redirected to ChiroHD's platform, where your information will be collected and processed.
Please note:
- Data Handling: Information you provide during the scheduling process is managed by ChiroHD in accordance with their Privacy Policy.
- HIPAA Compliance: ChiroHD adheres to HIPAA regulations for privacy and security of your Protected Health Information (PHI).
- Business Associate Agreement (BAA): ChiroHD enters into Business Associate Agreements with healthcare providers to ensure compliance with HIPAA requirements.

12. Contact Us
If you have questions about this policy or how your data is handled, please contact us:

Switchback Chiropractic and Wellness
110 Bloomfield Ave, Caldwell NJ, 07006
973-852-3777
drjosh@switchbackchironj.com
https://www.switchbackchironj.com